You have just received the SMS or e-mail

• Log in to your MYLAB account
• Click on the "My relatives" icon
• Enter the Token received by SMS and the date of birth of your relative

You wish to request access to a relative's account at a later stage

• Log in to your MYLAB account
• Click on the "My relatives"" icon
• Click on "I don't have a token"
• Fill in the form
• Your request will then be checked by our teams and validated if it is compliant