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Who is a cross-border worker?
A cross-border worker is a worker who works and is insured in a European Union country that is not their country of residence. In principle, they go back to their country of residence every day or at least once a week (temporary criterion).
n that case, the country responsible for their healthcare is the country in which they work.
The CNS covers all the care given in Luxembourg, including to dependents of cross-border workers.
C’est votre employeur qui, dans les 8 jours de votre entrée, vous inscrit auprès du Centre Commun de la Sécurité Sociale.
Your employer is responsible for registering you with the common social security centre within 8 days of your joining.
Then you will be given a social security number. That will mean that you are covered as the main insured party and you can obtain healthcare services in Luxembourg.
What are the rights of cross-border workers?
Cross-border workers enjoy the same healthcare rights as Luxembourg residents.or healthcare in Luxembourg, you only have to show your social security card (CNS). A patient who is a cross-border worker is managed and cared for like a Luxembourg resident.
In order to benefit from these advantages, prescription from a foreign or Luxembourg physician is required. Pathology tests covered by the CNS do not require any expense advance (expense advance service).
You are entitled to the same healthcare services
in Luxembourg as residents
ADVANTAGE 1: FOREIGN PRESCRIPTIONS
Cross-border workers who need to have a pathology test in the Grand Duchy of Luxembourg do not need to ask for special approval. To be entitled to the same services as residents, they only need to:
- Be affiliated with the national healthcare fund (CNS)
- Have a prescription from a Luxembourg or foreign (Belgian, French or German) physician
- The results are sent to the physician regardless of the country in which they are based.
- You can also access your results in real time using our secure MyLab platform, on the web or via a smartphone app (iOS or Android)
ADVANTAGE 2: NO EXPENSE ADVANCE
You need not make any expense advance, expense advance service.
As part of that arrangement, Bionext obtains a refund for its services from the CNS.
- If you have supplemental health insurance, some tests that are not covered by the CNS can also be refunded.
- If you do not have any supplemental health insurance, please note that the refund rate for most tests is generally higher in Luxembourg than in France, up to 100% depending on the case.
The nurse will be able to inform you about the amount remaining to be paid by you, if any.
What about your family?
ADVANTAGE 3: JOINT INSURANCE
he members of your family can also obtain healthcare services in Luxembourg, providing they are registered as joint insured individuals with the CNS.
What is joint insurance?
- A joint insured individual is one who is not insured in their own right: spouse, civil partner (PACS) or child
The designation of family members who are eligible for such joint insurance is determined by the legislation of the country of residence as regards the affiliation of the members of the family of the main insured individual.
- Joint insurance for one or more family members is never automatic
An application must be sent to the joint insurance department of the CNS. In some cases, a specific document must be submitted to the CNS
- The joint insured individual may be entitled to healthcare insurance as a member of the family of a main insured individual
- Joint insurance is free of charge
Tips for joint insurance
In order to secure joint insurance for your family, depending on your family situation, here are some practical tips:
Contact the CNS at the following number (+352) 27 571 to inform them of your wish to apply for coverage for one or more members of your family (children and/or spouse or partner) as joint insured. You will need to explain your family situation and indicate your country of residence. You will thus be informed about how to apply.
Depending on the information provided by the CNS, you will need to contact the healthcare insurance of your country of residence to inform them of the members of your family you wish to designate as joint insured with the CNS.
The healthcare insurance of the country of residence will send the CNS a certificate showing that the members of the family are covered with the insured individual who is now affiliated with healthcare insurance in Luxembourg.It will also file an electronic request for affiliation in Luxembourg. The CNS will then affiliate the individual or individuals upon receipt of all the information and documents.
If you are already affiliated with the CNS and your situation changes (marriage, civil union, birth of a child), remember to report that to the healthcare insurance of your country of residence, which will send all the information and forms required to the CNS.
BIONEXT SAMPLE COLLECTION SERVICES
Most of our laboratories are open every day from 6 pm, and on Saturday mornings.
Some are even open in the afternoon from Monday to Friday.
We can come to your workplace with our punctual and free mobile PICKEN DOHEEM service
Available both for cross-border workers and residents. As part of this service, we can come to your place of work for no extra cost.
Most of our nurses are fluent in French, English and German and will be able to respond to all your queries about samples and relevant administrative details.
BIONEXT DIGITAL SERVICES
Bionext also provides easy-to-use and totally secure digital services that are available 24/7, in the form of a website and the MyLab app,to allow you to:
- Save precious time thanks to our new check-in service, where you register before you give your sample
- Access all your test results in real time, and also those of your near ones
- Book an appointment, if you do not wish to travel to a laboratory, with our punctual and cost-free Picken Doheem service which will come to your workplace.
- Access myDSP
- Access Doctena to book an appointment for a consultation with a physician
- View themed videos on Bionext TV and be informed of all our news